Hosting Operations Manager

  • Ubicación:

    Santiago, Región Metropolitana de Santiago, Chile

Ensure that agreed processes are followed across the team and, in particular, that events, incidents and requests are dealt with in a timely manner using the appropriate operational processes and tools. […]
Maintain operational acceptance criteria for solutions to be hosted by the team and work with the appropriate teams e.g. hosting architecture and delivery to ensure that solutions meet those before going into production. […]
Continue to look for ways that the service can be improved and, where agreed, lead or assist with the implementation of service improvements. In particular, focus on service...

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