· 3rd level of SAP support to resolve issues and execute activities
· Implementing, configuring, tuning, and troubleshooting the SAP technical environment. […]
· Have troubleshooting skills for disruption scenarios
· Plan and propose service improvement and technical solutions for customer […]
Experience with multiple SAP components as many as possible from the list:
Experience with SAP ECC, SAP S/4HANA, SAP BW/4HANA , SLT, SAP SCM, APO/Live Cache, SAP GRC, SAP SRM, Portal, BTP, Fiori Launchpad, SAP CRM, HANA DB, SAP BOBJ, Cloud Connector, SAC agents, CPI-DS agent, DP agent, XSA, Content Server...