ARK Solvers is Miami's Attentive, Reliable and Knowledgeable Cyber Security and IT Company. Founded in 2010, Our IT company was established with the mission of helping businesses manage their IT and keep them secure. […]
Handle incoming service requests as the first responder; resolve or escalate based on complexity.
Support user issues related to Microsoft 365, Windows OS, remote access, printers, VoIP, cybersecurity tools, and network basics. […]
Deploy and support endpoint security solutions, DNS filtering, MFA, and remote backup solutions. […]
Write, edit, and maintain internal SOPs, checklists...