The customer service representative is responsible for handling Sales/Consumer requests and processing these into our CRM systems. Orders are received by telephone, fax, and email. They serve as the customer's front-line communication point and help resolve complaints/returns. The role involves providing assistance and supporting all activities related to the department. […]
Communicating with customers/sales reps regarding product/program questions and returns […]
Strong interpersonal communication and listening skills, with attention to detail in both written and verbal communication
Jostens...