The customer service representative is responsible for handling sales and consumer requests and processing these into our CRM systems. Orders are received by telephone, fax, and email. They serve as the customer's front-line communication point and help resolve complaints and returns. The role involves providing assistance and supporting all activities related to the department. […]
Processing consumer and sales requests via email and call center.
Communicating with customers and sales representatives regarding product or program questions and returns. […]
Communicating with the factory, art department...